FAQ’s

Here’s what may be on your mind…  If you don’t see what you’re looking for, reach out to us at hello@founditbox.co.uk.

 

WHAT’S INSIDE EACH FOUND IT BOX?

Each box includes up to five items, blending together relaxation, fashion, décor, motivation, beauty and all of the other meaningful areas in her life.  Trust us to curate the perfect gift to charm her soul.  Visit Shop the Box to see the box options and get details on items included in each.  Or feel free to Build Your Own Box!

 

IS SHIPPING INCLUDED?

Shipping is included to anywhere in the United Kingdom.

 

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Each order will take about X days to process and X to X days to ship.

 

WHAT IF I WANT THE BOX TO DELIVER ON A SPECIFIC DATE?

Although we can’t control the exact date of delivery, we’re happy to ship the box out on the day you prefer.  In the checkout section, please include the date you’d like it shipped in the ‘Anything additional you’d like us to know’.  Note, boxes generally take 2 to 3 days to ship.

 

 

WHAT IS THE RETAIL VALUE OF MY BOX?

The retail value of each gift box from the Found It Box will always exceed the price you pay for it.

 

WHERE DO YOU SHIP?

We ship anywhere in the continental United States.

 

WHAT WILL THE BOX LOOK LIKE WHEN IT ARRIVES?

The Found It Box looks exactly as it appears on the website. If you’re a pretty awesome person, and you might be buying our box as a gift to somebody, you should take a look at the our wrapping option or select shipping to a different address.

 

WHAT IS THE SIZE OF EACH BOX?

The size of each box is….

 

WHAT’S YOUR RETURN POLICY?

Sorry Found It fam, we don’t accept returns at the mo’.

 

WHAT IF I RECEIVED DAMAGED ITEMS OR AN ITEM IS MISSING?

Oh golly, sorry if there was a problem with your items. If something is damaged or missing, email us at hello@founditbox.co.uk and we’ll take care of it.

 

WHAT IF I WANT MORE OF THE PRODUCT IN THE BOX?

Details of all makers are provided.  If you’d like additional detail, please reach out and we’re happy to provide it.

 

GOT ANOTHER QUESTION?

We’d love to chat. Drop us a line at hello@founditbox.co.uk.